Privacy Policy
THE TERMS OF THIS PRIVACY POLICY (“PRIVACY POLICY”) ARE LEGALLY BINDING. BY USING THE SERVICES (AS DEFINED BELOW) YOU AGREE TO BE BOUND TO ALL OF THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY PLEASE DO NOT SUBMIT ANY PERSONAL INFORMATION TO US. Veteran Comp and/or its affiliates (hereinafter “we”, “us” or “our”) respect your privacy and are committed to protecting the personal information we hold about you. This Privacy Policy is intended to provide transparency into the information we collect about you, how we use and share your information, including your consent to receive SMS text messages, with Veteran Comp and its network of affiliates, to better serve you and to offer you worthwhile products and services. Veteran Comp and/or its affiliates (hereinafter “we”, “us” or “our”) respect your privacy and are committed to protecting the personal information we hold about you. This Privacy Policy is intended to provide transparency into the information we collect about you, how we use and share your information and the options you have in relation to your personal information.
- SCOPE
- As you access our website, e-mails, social media pages or mobile applications that we own or control (hereinafter “our sites”)
- Through your communications and other interactions with us both online and offline (hereinafter “other interactions”)
- INFORMATION WE COLLECT
- Name
- Date of Birth
- Contact information, such as postal address, email address and telephone number
- Credit and debit card number or other payment data
- Driver’s license or other government-issued identification data
- Data about family members and companions, such as names and ages of children
- Data about prior property visits and other interactions, such as special service requests and your comments and feedback
- Data about your personal preferences, such as your interests, activities and language
- Data about your marketing preferences such as the type of marketing materials you wish to receive and the method of their delivery
- Images and video from security cameras located in common areas at our Veteran Comp property and audio information from your telephone communications with us which may be recorded
- Browser and device data
- Data collected through cookies, pixel tags and other technologies
- Demographic data
- HOW WE COLLECT YOUR INFORMATION
- your subscription to our newsletter, emails, or other communications from us
- your providing or submitting comments, suggestions, experiences, or other content to us, including your participation in surveys
- your posting on our sites and our pages or accounts on any third-party sites, including social media platforms such as Facebook
- Browsing Information: such as your web browser type, access times, pages viewed, your IP address and the page you visited before navigating to our sites.
- Device Information: including the computer or mobile device you use to access our sites, including your IP address, the hardware model, operating system and version, unique device identifiers and mobile network information.
- Location Information: if you enable location services on your device, we may collect information about the location of your device when you access or use our sites. You may opt-out from allowing us to have access to your location data by adjusting the permissions in your devices, though some features of our sites may not function properly if use or availability of location data is impaired or disabled.
- Cookies: a “cookie” is a set of data sent to your computer or mobile device by a web server that enables the server to recognize your computer or mobile device. As part of offering and providing customizable and personalized services, our sites may use cookies to store and sometimes track information about you.
- Clear Gifs/Web Beacons: when you use our sites, we may employ clear gifs (also known as web beacons) which are used to track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients.
- Analytics Information: we may use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for our sites. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our sites.
- HOW WE USE YOUR INFORMATION
- To provide you with the services you request.
- To provide you with a customized and optimized experience
- For security and verification purposes, including to protect the rights, privacy, safety or property of our business, our sites, you or others
- To process payments and complete your transaction
- To communicate with you regarding our products, services, promotions, news, events, and other updates we think may be of interest to you
- To respond to your inquiries, comments, or postings
- To administer our events
- To comply with a legal, tax, accounting, anti-money laundering, legal order, or other obligations which we are subject
- To establish, exercise or defend our legal rights
- For internal operations such as conducting research and analysis in order to enhance our services, improve and customize our sites, optimize our marketing efforts and measure the overall effectiveness of our advertising, content, programming and other activities.
- To investigate or settle inquiries or disputes
- To address and remediate technical issues and bugs
- For direct marketing purposes
- To manage our business
- To enforce our terms and conditions
- DISCLOSURES OF PERSONAL INFORMATION
- A subpoena, warrant or other process issued by a court or other public authority of competent jurisdiction
- A legal process having the same consequence as a court-issued request for data
- Where such disclosure is necessary for us to enforce our legal rights, detect or prevent fraud or security concerns, and protect public safety
- CALIFORNIA RESIDENTS: CALIFORNIA PRIVACY RIGHTS
- Identifiers such as name, alias, date of birth, postal address, email address, telephone number, passport number, driver’s license number or other governmental-issued identification data, social security number, internet protocol address, MAC address and names and ages of your family members and companions.
- The following categories of personal information described in California Civil Code §1798.80(e): (1) the personal information listed in the preceding bullet point as “identifiers,” (2) signatures, (3) demographic data such as gender, language preference, employment and employment history, (4) payment information such as bank account number, credit card number, debit card number or portions thereof, (5) information you provide or that we record in connection with customer support calls or complaints, and (7) other information that identifies, relates to, describes, or is capable of being associated with, a particular individual that we describe in the Information We Collect section.
- Characteristics of protected classifications under California or federal law, such as age and marital status.
- Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our sites or advertisements such as data collected through cookies, pixel tags and other technologies.
- Geolocation data such as physical location or movements relating to your computer or device when you interact with our sites.
- Audio, electronic, visual, or similar information including images and video from security cameras located in common areas at our property, audio information from your telephone communications with us which may be recorded, and electronic information in the form of internet or other electronic network activity information as described above.
- Professional or employment-related information such as current or past job history.
- Inferences drawn from (1) the information we collect when you visit our sites, (2) information we collect, including from third parties, regarding content and other data posted on the internet, and (3) information about consumer preferences and behavior that we collect on our sites from third parties in order to create a profile about a consumer reflecting the consumer’s preferences, characteristics, predispositions, or behavior.
- the categories of personal information we have collected about you;
- the categories of sources from which the personal information is collected;
- our business or commercial purpose for collecting or selling personal information;
- the categories of third parties with whom we share personal information;
- the specific pieces of information we have collected about you;
- the categories of personal information about you, if any, that we have disclosed for monetary or other valuable consideration and the categories of third parties to which we have disclosed the information, by category or categories of personal information for each third party to which we disclosed the personal information; and
- the categories of personal information about you that we disclosed for a business purpose.
- Complete the transaction for which the personal information was collected;
- Provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’ ongoing business relationship with the consumer;
- Perform a contract between us and the consumer;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code §1546 et seq.);
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;
- Comply with a legal obligation;
- Make other internal and lawful uses of the personal information that are compatible with the context in which the consumer provided the information.
- Denying you goods or services;
- Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
- Providing you a different level or quality of goods or services; or
- Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
- Emailing us at info@veterancomp.com and submitting a request,
- Submitting a request through Contact Page or
- Calling us at (858)216-1777
- CHILDREN’S PRIVACY
- HOW WE MANAGE AND STORE YOUR PERSONAL INFORMATION
- HOW WE PROTECT YOUR PERSONAL INFORMATION
- USE OF OUR IMAGES
- SUBMISSIONS AND USER GENERATED CONTENT
- YOUR CHOICES IN HOW WE USE YOUR INFORMATION
- CHANGES TO THIS PRIVACY POLICY
- NOTICE OF INFORMATION-SHARING DISCLOSURE
- UPDATING YOUR INFORMATION
- CONTACT US
- Sending an email to: info@veterancomp.com
- Writing us at: Veteran Comp, 1124 Bay Blvd. Suite B, Chula Vista, CA 91911